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CODE OF ETHICS

Working Hours
  • Mon 8:00AM - 5:30PM
    Tue 8:00AM - 5:30PM
  • Wed 8:00AM - 5:30PM
    Thu 8:00AM - 5:30PM
  • Fri 8:00AM - 5:30PM
    Sat Closed
  • Sun Closed

CODE OF ETHICS

  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

What People Say About Us


  • -Lori Prince - Garner, NC

    Great customer service!


  • -Melanie B.

    Alternator went out. Called B & M electric and they told me to come in. They installed it immediately. It was excellent service! They put it on and we was right on our way in less than an hour!!


  • -Shawn C.

    Was an amazing place to take electronic devices to get repairs.


  • -Heather A.

    Excellent service. The owner was very nice and very helpful.


  • -Bruce S.

    I've had nothing but good experiences here. Over the years I've pulled several failing alternators and starters and brought them in for overhaul. Most recently they diagnosed a bad alternator pulley. I couldn't get the alternator out myself, due to hidden bolts and zero clearance, so I had them do the whole job. Sure, they charge for their time, and expect to cover costs and make a profit. What's wrong with that?


  • -Gary G.

    These guys are professionals. The work they did on my Jeep couldn't have been done better anywhere else.


  • -Paul T.

    Always great service here.


  • -Lewis A.

    Excellent prompt and professional service. Very good!


  • -Auto Express

    I am the owner of Auto Express, and B & M services cars for us to prep them for sale on a daily basis. They have great mechanics and very reasonable prices. I would recommend them for all your auto repairs!


  • -Travis W.

    Fast service, competitive prices...what more could you want? I hope not to come back, but if I have to, I will. You should too.

Call us for service: 765-448-4532

ACDelco
ASE Certified Master Auto Technician
AAA Approved Auto Repair
Electrical Rebuilder's Association
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